Contact information
We’re always here to help you create a home you love.
Whether you have questions about your order, need support, or want more information about our products, the Homeciety team is ready to assist you.
📩 Email Support
For all inquiries, reach us at:
homeciety.info@gmail.com
We respond within 24–48 hours (Monday–Saturday).
🛍️ Order & Product Support
You can contact us for:
-
Order status or tracking help
-
Product information and recommendations
-
Delivery issues or delays
-
Damaged or incorrect items
-
Return or refund requests
-
General store inquiries
Please include your Order Number so we can assist you faster.
💬 Customer Service Hours
Monday – Friday: 9:00 AM – 6:00 PM
Saturday: 10:00 AM – 4:00 PM
Sunday: Closed
We reply even faster during business hours.
📦 Return & Refund Assistance
If you received a damaged or incorrect item, email us with:
-
A short description of the issue
-
Clear photos or videos of the item
-
Your order number
We will resolve it as quickly as possible.
🌍 Shipping & Delivery Inquiries
If you have questions about estimated delivery times, shipping fees, or tracking details, email us anytime.
We’re happy to help with updates, tracking checks, and courier communication.